TRANSPARENCY
To ensure that your review is transparent for you and other customers, and to protect against fake reviews, we strictly adhere to the legal requirements for handling reviews in accordance with EU Directive 2019/2161, the so-called Omnibus Directive.
We therefore do not offer any incentives for writing positive reviews. The opinions expressed in the comments reflect only the views of our customers.
We also do not offer any benefits for the withdrawal of a negative review. However, before you write a negative review, we would be grateful if you could contact us first. We are sure that we can find a satisfactory solution!
Every review submitted via our store is checked for authenticity before publication. This ensures that reviews only come from buyers who have actually purchased or used our products.