COMPLAINT PROCEDURE
If you have not received a satisfactory response from us to messages or inquiries about accessible information technology on our website cam-b.store, you can contact the ombudsman's
office for accessible information technology. With the Involvement of all parties concerned, the ombudsman's office will attempt to determine the circumstances of the lack of accessibility so that the provider can rectify them.
It is assigned to the representative for the interests of people with disabilities in accordance with Section 11 of the North Rhine-Westphalia Disability Equality Act and can be reached
via the following contact:
E-Mail Ombudsman's Office for Accessible Information Technology NRW
The ombudsman's office for accessible
information technology NRW can be reached by telephone at the following number: (0211) 855-3451.
Further information on the Ombuds Office for Accessible Information Technology NRW can be found here.